Privacy Policy

At Kofi & Kréme, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our restaurant, website, or use our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and payment details when you make reservations or place orders online.
  • Non-Personal Information: Browsing data, IP address, and other analytics collected through cookies on our website.

2. How We Use Your Information

  • To process reservations and online orders.
  • To send promotional offers, updates, or newsletters (only if you opt-in).
  • To improve our website, menu offerings, and customer service.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • With trusted service providers (e.g., payment processors) to fulfill your orders.
  • If required by law or to protect the rights and safety of Kofi & Kréme.

4. Data Security

We implement industry-standard measures to secure your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.

6. Cookies

Our website uses cookies to enhance your browsing experience. By using our site, you agree to our cookie policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: kofiandkreme.info@gmail.com
  • Phone: 0044 131 5316123

Terms of Service

Welcome to Kofi & Kréme! By visiting our restaurant or using our services, you agree to the following terms and conditions:

1. General

  • These terms apply to all customers, visitors, and users of Kofi & Kréme’s website and services.
  • We reserve the right to modify these terms at any time. Updated terms will be posted on our website.

2. Orders and Payments

  • All prices listed on our menu are in [Insert Currency] and include applicable taxes.
  • Payments must be made at the time of purchase via accepted methods (e.g., cash, card, or online payment).
  • Online orders are subject to availability, and we reserve the right to cancel or modify orders if necessary.

3. Reservations

  • Reservations can be made through our website or by contacting us directly.
  • We may release reserved tables if the customer does not arrive within 15 minutes of the reservation time.

4. Refunds and Cancellations

  • Refunds for orders or services will be issued at our discretion. Please contact us for any concerns regarding your experience.

5. Code of Conduct

  • We aim to create a welcoming environment for all. Customers are expected to treat staff and other patrons with respect.
  • We reserve the right to refuse service to individuals who violate our policies or disrupt the experience of others.

6. Intellectual Property

  • All content on our website, including logos, text, images, and designs, is the property of Kofi & Kréme and may not be used without permission.

7. Liability

  • Kofi & Kréme is not responsible for any damage or loss arising from the use of our services or website, except where required by law.

8. Contact Us

For any inquiries about our terms of service, please contact us at:

  • Email: kofiandkreme.info@gmail.com
  • Phone: 0044 131 5316123

Thank you for choosing Kofi & Kréme. We look forward to serving you!